Effective Date: 09/16/2024

Welcome to Elders Embrace. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website. By using our services or website, you agree to the collection and use of information in accordance with this policy.

 1. Information We Collect

Personal Information:

When you contact us or use our services, we may collect personal information such as your name, contact details, medical information, and any other relevant information necessary for providing care.

Usage Data:

We collect information about how you interact with our website, including IP addresses, browser types, pages visited, and the duration of visits.

2. How We Use Your Information

We use your information to:
– Provide and manage our services.
– Communicate with you regarding your care or service inquiries.
– Process payments and manage billing.
– Improve our services and website functionality.
– Comply with legal obligations and respond to requests or legal processes.

3. Disclosure of Your Information

We may share your information in the following circumstances:

With Service Providers:

To facilitate our services, we may share information with third-party service providers who assist us in providing care and managing our operations.

With Your Consent:

We may disclose information with your explicit consent or as required to fulfill specific service requests.

Legal Requirements:

We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Elders Embrace, its clients, or others.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but strive to protect your data.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device. You can control cookie settings through your browser. Note that disabling cookies may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Choices

You have the right to:
– Access and update your personal information.
– Request correction or deletion of inaccurate or outdated information.
– Opt-out of receiving promotional communications from us. You may still receive essential updates related to your services.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware of any such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about our privacy practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +94 772 902 707

By using our services or website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Elders Embrace with your information.